Dealing With Workplace Conflict Training Course in Portugal
Our corporate training course is also available in Lisbon (Lisboa), Porto, Vila Nova de Gaia, Amadora, Braga, Setúbal, Coimbra, Funchal, Almada, Aveiro, Agualva-Cacém, Viseu, Guimarães, Odivelas, Matosinhos, Barreiro, Maia, Amora, Rio Tinto, Ermesinde, Ponta Delgada, Portimão, Cascais, Loures, Esposende, Viana do Castelo, Póvoa de Varzim, Vila Nova de Famalicão, Santa Maria da Feira, Queluz, Sintra, Faro, Évora, Albufeira, Lagos, Bragança, Óbidos, Vila Real, Tavira, Fátima, Tomar, Angra do Heroísmo.
Welcome to the heart of Lisbon, where the cobblestone streets whisper tales of history and the vibrant culture dances through the air. Nestled in this picturesque setting lies an opportunity not just for professional growth, but for personal transformation. Embark with us on a journey of discovery as we delve into the intricacies of workplace conflict resolution.
In today’s dynamic corporate landscape, conflicts are not merely obstacles to be avoided, but rather, they are opportunities for growth and collaboration. Our Dealing With Workplace Conflict Training Course in Portugal offers a unique blend of theory and practical application, providing participants with the tools and techniques needed to navigate through the choppy waters of interpersonal discord.
Imagine yourself surrounded by like-minded individuals, each seeking to unravel the mysteries of conflict resolution in a supportive and nurturing environment. Through interactive workshops, case studies, and role-playing exercises, you’ll gain invaluable insights into the underlying causes of conflict and learn how to transform discord into harmony.
Led by seasoned facilitators with years of experience in mediation and conflict resolution, our course is designed to empower you with the confidence and skills necessary to address workplace conflicts head-on. From effective communication strategies to negotiation tactics, you’ll emerge from this training equipped with a toolbox of techniques to defuse tensions and foster productive working relationships.
But our journey doesn’t end when the training session concludes. Armed with newfound knowledge and a fresh perspective, you’ll return to your workplace with the ability to act as a catalyst for change. Whether you’re a manager seeking to foster a more harmonious team environment or an employee striving to navigate through interpersonal conflicts, our course will arm you with the skills needed to thrive in today’s complex and interconnected world.
Who Should Attend this Dealing With Workplace Conflict Training Course in Portugal
Welcome to the Dealing With Workplace Conflict Training Course in Portugal! In the dynamic environment of modern workplaces, conflicts can arise for various reasons, from differing opinions to miscommunication. However, how we handle these conflicts can significantly impact the overall harmony and productivity of the workplace. This comprehensive training course is designed to equip participants with the essential skills and strategies necessary to effectively manage and resolve conflicts in the workplace.
Throughout this course, participants will delve into the root causes of workplace conflicts and explore practical techniques for conflict resolution. From assertive communication to active listening and negotiation skills, attendees will gain valuable insights into managing conflicts constructively. Through interactive sessions, case studies, and role-playing exercises, participants will develop a deeper understanding of their own conflict management style and learn how to adapt it to various situations.
Whether you’re a team leader, manager, HR professional, or simply a member of staff looking to enhance your conflict resolution skills, this training course is tailored to meet your needs. By investing in this programme, individuals and organisations alike can foster a culture of open communication, mutual respect, and collaborative problem-solving, ultimately leading to a more harmonious and productive workplace environment.
- Executives
- Team Leaders
- Entrepreneurs
- Educators
- Recent Graduates
Course Duration for Dealing With Workplace Conflict Training Course in Portugal
Welcome to the “Dealing With Workplace Conflict Training Course” in Portugal! Embark on a comprehensive journey over three full days, delving deep into conflict resolution strategies and effective communication techniques. Alternatively, opt for our condensed one-day session, a perfect fit for busy schedules yet still packed with invaluable insights. For those seeking a quick but impactful overview, join our half-day seminar or our concise 90-minute or 60-minute workshops, tailored to provide practical solutions in a shorter timeframe.
- 2 Full Days
- 9 a.m to 5 p.m
Course Benefits of Dealing With Workplace Conflict Training Course in Portugal
Course Objectives for Dealing With Workplace Conflict Training Course in Portugal
Course Content for Dealing With Workplace Conflict Training Course in Portugal
Embark on a comprehensive exploration of conflict resolution strategies tailored to the professional landscape of Portugal with our Dealing With Workplace Conflict Training Course. Through interactive sessions and real-life case studies, participants will delve into understanding conflict dynamics, communication barriers, and practical techniques for fostering a positive work environment.
- Understanding the root causes of workplace conflicts:
- Explore the underlying factors contributing to conflicts, such as differing values and priorities.
- Analyze how miscommunication and misunderstandings can escalate tensions in the workplace.
- Discuss the impact of organisational culture on conflict dynamics.
- Exploring the dynamics of interpersonal relationships within teams:
- Examine the role of trust and respect in fostering healthy relationships among team members.
- Identify common sources of conflict within teams, such as power struggles and personality clashes.
- Learn how to build rapport and strengthen connections with colleagues to prevent conflicts.
- Identifying common communication barriers contributing to conflicts:
- Recognise how language barriers and cultural differences can hinder effective communication.
- Explore the effects of non-verbal communication on conflict escalation and resolution.
- Discuss techniques for overcoming communication barriers and promoting clarity in workplace interactions.
- Developing active listening skills to facilitate conflict resolution:
- Learn the importance of active listening in understanding others’ perspectives during conflicts.
- Practice paraphrasing and summarising to demonstrate empathy and validate others’ concerns.
- Explore how active listening can help de-escalate conflicts and foster mutual understanding.
- Practicing assertiveness techniques for expressing concerns respectfully:
- Understand the difference between assertiveness, aggressiveness, and passivity in communication.
- Learn assertive communication techniques, such as “I” statements and assertive body language.
- Role-play scenarios to practice assertive communication in challenging situations.
- Learning how to give and receive constructive feedback:
- Understand the importance of constructive feedback in resolving conflicts and promoting growth.
- Explore techniques for delivering feedback effectively, focusing on behaviour and outcomes.
- Learn how to receive feedback gracefully and use it to improve performance and relationships.
- Mastering strategies for de-escalating tense situations:
- Identify early warning signs of escalating conflicts and intervene proactively.
- Explore techniques for defusing tension, such as active listening and empathy.
- Practice calming strategies to help manage emotions and promote rational dialogue during conflicts.
- Implementing conflict resolution frameworks tailored to specific scenarios:
- Learn various conflict resolution models, such as the Thomas-Kilmann Conflict Mode Instrument.
- Discuss the strengths and limitations of different conflict resolution approaches.
- Apply conflict resolution frameworks to case studies and real-life scenarios to develop practical solutions.
- Enhancing emotional intelligence to manage emotions during conflicts:
- Understand the role of emotional intelligence in conflict resolution and relationship management.
- Explore techniques for self-awareness and self-regulation to manage emotions effectively.
- Learn how to empathise with others’ perspectives and maintain emotional balance during conflicts.
- Cultivating empathy and understanding towards differing perspectives:
- Recognise the importance of empathy in building rapport and resolving conflicts.
- Practice perspective-taking exercises to understand others’ viewpoints and motivations.
- Explore the impact of empathy on conflict resolution outcomes and relationship building.
- Creating personalised action plans for addressing workplace conflicts:
- Reflect on personal conflict resolution styles and preferences.
- Set specific goals and objectives for improving conflict resolution skills in the workplace.
- Develop action plans with measurable steps to address conflicts and promote a positive work environment.
- Fostering a culture of accountability and mutual respect within teams:
- Discuss the role of leadership in promoting accountability and fostering a respectful workplace culture.
- Explore strategies for holding individuals accountable for their actions and behaviours.
- Collaborate with team members to establish norms and expectations for respectful communication and conflict resolution.
Course Fees for Dealing With Workplace Conflict Training Course in Portugal
In the captivating “Dealing With Workplace Conflict Training Course” offered in Portugal, participants can expect a range of pricing options tailored to their needs, with four distinct packages available. These options ensure flexibility for individuals and organisations alike, accommodating various budgets and requirements. From comprehensive packages to more streamlined offerings, there’s a pricing tier to suit every participant’s goals and resources.
- USD 679.97 For a 60-minute Lunch Talk Session.
- USD 289.97 For a Half Day Course Per Participant.
- USD 439.97 For a 1 Day Course Per Participant.
- USD 589.97 For a 2 Day Course Per Participant.
- Discounts available for more than 2 participants.
Upcoming Course and Course Brochure Download for Dealing With Workplace Conflict Training Course in Portugal
Discover how to navigate workplace conflicts with finesse in our upcoming “Dealing With Workplace Conflict Training Course” in Portugal. Gain invaluable insights and strategies to resolve disputes effectively and foster a harmonious work environment. Be equipped with essential skills to handle challenging situations with confidence and professionalism.
